![]() Uncheck Turn on fast startup and press Save changes Type Power Options in Windows Start Search BoxĬlick Change settings that are currently unavailable If problem not solved, right-click USB Hub of your USB drive and select Uninstall Option 8: Update / Reinstall Generic USB HubĬlick on Let me pick from a list of device drivers on my computer If you have more than one USB Root Hub, repeat this step for all Go to Power Management tab and uncheck the Allow the computer to turn off this device to save power. Right-click USB Root Hub option and click Properties In Option 1, you click Update Driver Software, in place of this, click Uninstall See if some driver is released for your model and OS Go to the website of the computer's manufacturer Option 6: Update driver from manufacturer's website Reboot your Computer to install driver automatically If above doesn't work, right click and select Uninstall Right-click on Unknown Device, click on Properties, then the Driver tab and then click Update Driver See if something is shown up as Unknown Device or with Yellow exclamation marks Option 5: Update driver for unknown device Put the device in different USB ports to rule out USB port at fault I do not quit for those who are polite and cooperative. _ Windows MVP 2010-20 Millions helped via my tutorials and personally in forums for 12 years. I will keep working with you until it's resolved. Feel free to ask back any questions and let us know how it goes. While there check for newer BIOS, Display, Sound, Bluetooth, Network and all other drivers to make sure the ones presently installed in Device Manager are latest. Update the USB 3 or Chipset drivers from the PC or Device's Support Downloads web page. Run the Hardware Troubleshooter at Settings > Update & Security > Troubleshoot. Go to Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do to choose Shutdown. If your keyboard and mouse are USB first program the power button to effect the needed restart after Rolling back or uninstalling the driver. Try the above for all USB Host and Hub controllers in Device Manager USB category. If this doesn't help the driver may be the USB controller for that USB port. If that fails or isn't available choose Uninstall, restart PC to reinstall driver. Then here are some things to try:įind the devices in Device Manager reached by right clicking the Start Menu. You should be able to access and back up your files on another PC. Recent Windows Updates are causing device problems in Windows 10, including USB flash and external drives. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you. ![]()
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